Best Practices

ProGroup’s mission is to provide facilities maintenance solutions that protect the health and safety of personnel, preserve the environment, protect and safeguard our clients’ capabilities, and capital investments.

We uphold continuous improvements to technical and managerial processes to minimise lifecycle maintenance and repair costs.

We undertake benchmarking activities, resulting in the identification and implementation of best practices across a broad range of business activities.

Accreditation

ProGroup continues to attain industry recognition for the standard of excellence across our entire operations. This includes accreditation and membership of the following industry bodies:

• Contractor Licence Number from the Department of Fair Trading: 109267C
• Occupational Health Safety and Rehabilitation Management System, accredited by the NSW Government Construction Policy Steering Committee
• Compliance with the NSW Guidelines for Environmental Management and the NSW Guidelines for Industrial Relations and Training
• Pre-Qualified contractor with NSW Department of Commerce

Quality Assurance

ProGroup is proud to acknowledge that our Quality Assurance system has been accredited by independent thrid party experts. Each ProGroup contractor has a quality control program in place to ensure the product or service meets the quality requirements of the specification or work order.

Occupational Health & Safety

ProGroup is committed to maintaining the health and safety of its employees, subcontractors, clients and any member of the public that may be affected by its work.

Our Occupational Health, Safety & Environmental system complies with NSW Government Guidelines. All ProGroup staff & contractors are individually inducted to work on school sites, ensuring they provide an OHS&R environment for work methods, meeting Child Protection requirements and school administration.

Environmental Responsibilities

ProGroup is committed to the prevention, protection, restoration and conservation of our environment throughout all of our work.

Integrity

ProGroup sees a strong sense of integrity being at the core of ProGroup’s work ethic.

That is, there is a genuine desire and intent of the Company and staff to provide clients with the best possible service at a fair price. A client dealing with ProGroup can be confident that the price offered is a true representation of the cost of the works required with a fair margin added. There are never any hidden extras, or known problems, which are not declared or advised at the time of offer.